Shipping , Returns & Policies

ABOUT US

 

Welcome to FragKartX.com – Which is like an Online Library of High Quality Fragrances but at much affordable prices.

Our Creations are Truly Artistic with High Quality Ingredients both Natural and Aroma profiles.

Our Primary mode of Operation is Online 24*7*365 ,

 

SHIPPING POLICY

We Use LiquidPorter.com for Safely Shipping Perfumes , all Shipments are Insured and all Orders are shipped in Super Express Mode 

RETURNS

Returns are Covered for all Damages in Transit / Wrong Product Delivered. 

Returns are Subject to Approval and can be Submitted at CSX

Where do you ship to?

 

We Ship Worldwide Via DHL :- US,UK,AUS,NZ,EU,UAE Via Express Mode

We ship to rest of countries via EMS Speed Post with Non Express Shipping

International Delivery Time may vary based on Customs Clearance and Additional Duties are Subject to Customs and Non Reimbursable.

 

How long will my order take?

Usually , We ship most products in 7-10 Days. Once you get Shipping Notification We mostly Deliver in 24-48 Hours.

However , We do have Express 24 Hours Shipping Available for Select Brands.

Refer Shipping Time ,Below/above Product Title.

 

FREQUENTLY ASKED QUESTIONS.

How do I know my order has been confirmed?

Once your order has been logged with us and payment authorization has been received, we confirm receipt of the order and begins processing it.You will get the mail regarding the same for latest updates and tracking details.

I missed the delivery of my order today. What should I do?

The courier service delivering your order usually tries to deliver on the next business day in case you miss a delivery.

You can check your Air way bill /Tracking number for more details on when the next delivery attempt will by done by courier service for your order.

What should I do if my order get delayed due to the network delay in delivery ?

This happens only in very rare occasion that your order is delayed, please check your email & messenger for updates.
You can also track its status with the help of your AWB/Tracking number.

What is CSX ?

CSX is our Initiative to make our Customer Experience with us more Blissful.
With Concierge we strive to be,
Resourceful
Responsive
Transparent
& Guaranteed Communication at every action during course of your Order.
So feel free to reach us for your queries.

What should I do if my order is approved but hasn't been shipped yet? Do I need to worry ?

Sit Back and Relax!
Based on the Product Shipping Deadline we will be processing the order. We Maintain 95% SLA with Express Products.
In case your order hasn't been shipped within the time please do let us know on our CSX program and we will update you the real time status of your order.

Email : info@FragKartX.com

Phone : +1-888-617-2827